Frequently Asked Questions
Welcome to our Frequently Asked Questions (FAQ) section! Here, we have compiled a list of commonly asked questions to provide you with quick and helpful answers.
How much do I need to pay for your service?
When you choose us as your mortgage broker, there are no fees for you to pay. Instead, the bank you select for refinancing will compensate us with a modest fee, which will not impact your rates and terms in any way.
How long does the mortgage process take through Privy?
The timeline varies in terms of the complexity of the application, but we often expedite the process compared to you dealing directly with a bank.
Can you help if i have bad credit?
Yes, with our extensive network with lenders, we will assist you to find lenders that is willing to work with clients with less-than-perfect credit histories.
What's the difference between working Privy Mortgage compared to a Bank directly?
We have access to a variety of lenders, which means that we can often find better rates and terms than you might be able to find on your own. We will also handle the negotiation and paperwork, saving you time and effort.
Is my personal information safe with you?
Absolutely! We adhere to strict privacy and data security regulations to protect your personal and financial information.
Can I still use your service if I have been pre-approved by a Bank?
Yes, even with a pre-approval from a bank, we can still explore potentially better options for you. Get in touch with us immediately and we can advise you further on this.